Welcome to Brazco International, if you are an existing customer please log in to browse our range and / or place an order.
If you are a new customer please read our Terms and Conditions and then register for an account.

Terms & Conditions

TERM & CONDITIONS

These sale Terms & Conditions set out the additional terms and conditions that apply if you purchase products from Brazco International, directly from us, or on our website located at www.brazcoint.com.au.The Sale Terms & Conditions include our Delivery Policy and Returns Policy (together, the Sale Terms). The Sale Terms are in addition to the Website Terms of Use, available on our Website.

Please read these Sale Terms carefully, and contact us with any questions before you purchase products from the Website. When you place an order, you accept our Sale Terms. You can contact us at sales@brazcoint.com.au. The Sale Terms are effective from 5/8/2017.

  1. Customer Application and Information: You warrant that all information and data provided by you is accurate, complete, and up to date. You will promptly notify us if there is any change to this information or data.
  2. Orders:By placing an order on the Website or directly with us, you make an offer to purchase the chosen products(s) and you accept our Sale Terms. Each order that we accept is a separate agreement with you. We reserve the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image, or the product description; or error in your order. Orders are deemed received by us at the time of successful transmission of the order. Orders are deemed accepted by us upon us acknowledging the order, or failing to reject the order within 7 days.
  3. Cancellation: Once you have submitted your order, you cannot cancel or change your order. You should check your order carefully before submitting your order.
  4. Product Description: You acknowledge and agree that:
    1. pictures displayed on the Website are for illustration purposes only, and that the sizes, shade of colours and dimensions of the products may differ slightly in real life;
    2. you have read and understood any description of the products before submitting your order;
    3. it is your responsibility to check your sizing requirements compared to any sizing measurements provided, before submitting your order; and
    4. any accessories in any photos, not specific in the product description, are for illustration only and are not included in the order.
  5. Product Availability:We use our best endeavours to ensure products shown as available on the Website are available for delivery. We will notify you where a product is unavailable prior to you completing your order, where possible. You acknowledge that in some cases this is not possible and we may need to reject an order you have placed for a product if it is unavailable for delivery.
  6. Costs and Payment: 
    1. New customers are required to pay the full cost of the order including GST and any delivery fees before the order will be dispatched. Existing customers that have an existing account with Brazco International may operate under the terms already provided to them.
    2. All credit card payments must be submitted in writing to sales@brazcoint.com.au or over the telephone through the office on 07 3868 4220
    3. If you have chosen to pay by credit card and have provided us with your credit card details then we are authorised to charge your credit card to process your order. Your card will be debited once the order has been accepted. Your order will not be dispatched until your order has been paid in full. If your payment cannot be processed, your order will be rejected and you will be notified of this on the Website.
    4. All item costs quoted are in Australian dollars and exclude GST – GST is added separately at the bottom of the order. The delivery costs is dependent on where the stock is to be delivered and / or the dollar value of the order – if you are unsure on delivery fees please contact sales@brazcoint.com.au
    5. Prices of goods on the Website may change at any time in our absolute discretion and without notice. You are not entitled to a refund in the event of a subsequent price reduction or promotional offering.
    6. You will receive an invoice by email once payment of your order has been processed.
    7. We endeavour to ensure the accuracy of the Website, including details as to descriptions, availability and prices. If however we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as practicable. We will provide you with the option of reconfirming your order at the correct price, or cancelling before being charged.
    8. All purchases are final, and your order is non-transferrable.
  7. Variation of Products and Price: We may vary the prices on the Website at any time. Prices are subject to change until you have paid for the products in full.
  8. Delivery Policy 
    1. We endeavour to dispatch your order to you within 5 business days of receiving your order, typically orders are dispatched within 2 days of receiving however during peak periods orders may take longer to be dispatched.
    2. We track delivery of our products. Risk in the products passes to you upon delivery to your nominated delivery address, and title passes upon payment for the products in full.
    3. We require a street address for delivery. We cannot deliver to a P.O. Box.
    4. Delivery fees are determined at our discretion – delivery fees will be determined by the dollar value of the order and / or the address we are delivering to.
    5. We and our carriers are unable to provide an estimate of the delivery time. We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.
    6. If your delivery has not arrived, please contact us at the email address listed at the start of the Sale Terms. If you wish to return a product delivered damaged or otherwise, please refer to our Returns Policy, below.
  9. Returns Policy: This policy sets out your entitlements and the process that you need to follow.
    1. Faulty or Damaged Product: Please provide photos of the faulty item to confirm that it is faulty or damaged. If required, we will provide you with a stamped, self-addressed post bag for you to return the product. Once we have received the product, we will offer you a refund, or the option of exchanging the product for a new item of the same description. If you choose a full refund, we will refund to you any delivery costs for that item that you have paid.
  10. Indemnity and Limitation of Liability 
    1. You indemnify and hold us harmless in respect of any and all claims, loss, liabilities, costs or damage of any kind whatsoever (including legal costs and disbursements on a full indemnity basis), arising directly or indirectly out of or in any way connected to:
      1. act or thing done by us in good faith and purportedly pursuant to a right granted to us under the provisions of this agreement;
      2. any breach by you of any of the terms of the Sale Terms;
      3. any wilful, unlawful or negligent act or omission by you, and
      4. any order that you have placed with us.
    2. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You may be also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
    3. The Sale Terms are to be read subject to any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions or obligations including where you are a consumer, the guarantees under the Australian Consumer Law that cannot be excluded. If such legislation applies, to the extent possible and to the extent allowed by the Australian Consumer Law, we limit our liability in respect of any claim to, at our option:
      1. in the case of goods: the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or of acquiring equivalent goods; or the payment of having the goods repaired, or

 

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